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Can’t make head nor tail of something
Utter Confusion
Use when something is so confusing that you have no idea what it means or where to start. 
Full Phrase
The phrase is often used in its full form 'can’t make head nor tail of it' to express complete bewilderment. 
Not Literal
Understand that 'head' and 'tail' are metaphorical and not related to actual heads or tails. 