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Mishandle

usgb/ˌmɪsˈhændl/Volume
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Context MattersPlay
The severity of 'mishandle' depends on the situation's context; can imply negligence or simple mistakes. SlideThe employee mishandled the customer's complaint, escalating the issue.
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Negative OutcomePlay
Using 'mishandle' suggests a negative outcome resulted from the action. SlideDue to mishandling funds, the charity faced financial trouble.
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Responsibility ImpliedPlay
'Mishandle' often implies that someone was responsible for the wrong handling. SlideThe government mishandled the environmental crisis.