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Switchboard

usgb/ˈswɪtʃbɔːrd/Volume
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Historic UsagePlay
Switchboard commonly refers to old telephone systems, less used in modern digital contexts. SlideIn old movies, you might see an operator connecting calls on a switchboard.
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Human OperatorPlay
Switchboard often implies that a person, the operator, is manually connecting calls. SlideShe worked as a switchboard operator, dealing with dozens of calls each hour.
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Not AutomatedPlay
Don't confuse switchboard with automated systems; switchboards usually need human input. SlideWhen you call customer service, you don't reach a switchboard but an automated menu.